Poor Choice of Hold Music

Someone my brother knows was on hold with Delta trying to reschedule her flight this past weekend.  Her original flight was canceled because of the snow.  Delta's choice for hold music?  "Let it Snow."

Still More on United Breaks Guitars

Here is an update to my two posts on United Breaking Guitars.  According to this blog post, the musician packed his guitar for transit in a soft case.  Also, to protect themselves against future mishaps, United now makes you sign a waiver before you ship your guitar with them.  While I agree it would have been nicer if they had been more careful with the guitar, Dave Carroll (the musician) did not help matters when he packed his guitar in a soft case.

An MTV Style Video about United Breaking Guitars

A musician produced this video after he tried and failed to get United to reimburse him for a broken guitar.