Giving Apple Credit Where Credit is Due

Thomas' iPod displayed the "sad iPod" icon, and so (after I tried and failed to fix it) we took it to our local Apple Store on Long Island. Within about fifteen minutes, the Genius fixed his iPod, and it didn't cost us a penny. Apparently, the hard disk had frozen, and he forced it loose by applying extra current to force it to rotate faster. Although this does not redeem Apple from their previous fiasco (or, after Dorothy's experience, make me any more likely to purchase a Macintosh computer again), it's still nice that they were able to fix it. That's more than I would be able to say for Dell, which doesn't have Genius Bars.